Great store for quilting but the fabric choice is limited to linens and cotton's but the variety of prints are beautiful.Sadly there was one rude and very condescending woman employee but the others seemed absolutely lovely, cheery and helpful even in the last minutes of closing.
Today I called into the sewing studio, thinking my Janome sewing machine needed servicing. A very pleasant young lady checked my machine. It turned out that I was using the wrong bobbins, cotton and possibly the wrong needles. When I left the store, I was given a pack of needles and the correct bobbins to use, free of charge. Saving me the cost of a unecssary service charge. Good Customer Service.
I cannot rate the service I received today highly enough. Thank you Matt! I placed my order for an overlocker this morning and have just received a text telling me it will be delivered tomorrow. Knowledge, helpfulness, humour and simple good old-fashioned customer service have made me one happy lady. Can't wait to play with my new toy. It's a shame I do not live near the shop, I would be visiting daily. At least there is an excellent website to buy from.Update: My overlocker arrived promptly early the next day. It is everything I expected and more. Love it!
Absolutely lovely shop great customer service, Just wish I was closer to them x
It is a lovely sewing shop you could not get better staff, they will help you if you need it and the materials are all very good, and a coffee shop .
The Sewing Studio is a UK Store based in Redruth, South West England. The Sewing Studio is located at 10 Chapel St, Redruth TR15 2DB, UK.
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